Privacy Policy

01

Overview

This Privacy Policy explains how Show Palace handles information submitted through this website. Personally Identifiable Information, or PII, is information that may be used by itself or with other information to identify, contact or locate an individual.

Please read this policy to understand how we collect, use, protect and otherwise handle information in connection with our website and services.

02

Information we collect

When you make a reservation, request information, apply for a role or submit another website form, you may be asked for details such as your name, email address, telephone number and information relevant to your request.

We collect information when you voluntarily enter it on the website or otherwise communicate with our team.

03

How we use information

Information may be used to respond to enquiries, process reservation or event requests, evaluate employment enquiries, provide customer service and improve the website experience. Where you have opted in, it may also be used for relevant promotional communications.

04

How we protect information

We use reasonable administrative and technical safeguards intended to protect information submitted through the website. Access is limited to people who need it to perform their responsibilities and who are expected to keep it confidential.

Sensitive information transmitted through the website is protected using SSL technology. Payment transactions, when applicable, are processed through third-party gateway providers and are not stored or processed on our website servers.

05

Cookies

We may use cookies and similar technologies for website functionality, analytics and tracking. You can configure your browser to warn you when a cookie is being sent or to disable cookies. Some website features may not function properly when cookies are disabled.

06

Third-party disclosure

We do not sell or trade your Personally Identifiable Information. Information may be shared with website hosting providers and other parties that help us operate the website, conduct business or serve users, provided those parties agree to keep the information confidential.

Information may also be disclosed when appropriate to comply with law, enforce site policies or protect rights, property or safety. Non-personally identifiable information may be used for analytics, advertising or other business purposes.

08

Google and third-party services

Where Google analytics or advertising services are used, Google and other service providers may use first-party cookies, third-party cookies or similar identifiers to understand website interactions and advertising performance.

You can manage advertising preferences through Google Ad Settings and may use available browser add-ons or industry opt-out tools to limit analytics or interest-based advertising.

09

Privacy rights and children

California privacy notice

Users may visit the website anonymously. Changes to this policy will be posted on this page, and requests to review or update personal information may be made by contacting us.

Do Not Track

Your browser may offer a Do Not Track setting. Because there is no uniform industry standard for responding to these signals, browser and cookie controls remain the most direct way to manage tracking preferences.

Children’s privacy

Show Palace is an adults-only venue and does not knowingly market to or collect personal information from children under 13 years of age.

Data incidents

If a data incident affects personal information, we will provide notifications as required by applicable law and follow appropriate response procedures.

10

Email communications

We may use an email address to respond to enquiries and, where permitted, send relevant business or promotional communications. Commercial messages will identify the sender, include the business address and provide a way to unsubscribe. Opt-out requests will be honored promptly.